Service 04 — CRM & marketing automation
Every Enquiry Followed Up. Every Project Accounted For.
Lead tracking, automated follow-ups, customer communication systems, and appointment management — so opportunities stop slipping through the gaps between phone, inbox and spreadsheet.
Novatech Ads · Service 04
01
A pipeline that mirrors your process
Enquiry, site visit, estimate, won or lost. Configured around how your team actually sells, not a generic sales template.
02
Follow-up that does not depend on memory
Automated sequences keep undecided homeowners warm through the weeks a construction decision usually takes.
03
Clear ownership of every lead
New enquiries are assigned, acknowledged and time-stamped, so response time becomes a number you can improve.
04
Reviews earned at the right moment
A completion-triggered request turns finished work into the local proof that supports the next campaign.
What is included
The scope of a typical engagement.
- 01CRM setup and pipeline configuration
- 02Lead capture from forms, calls and ads
- 03Automated follow-up sequences
- 04Estimate and proposal status tracking
- 05Appointment scheduling and reminders
- 06Internal notifications and task assignment
- 07Customer communication history
- 08Review request automation after completion
- 09Reporting on response time and conversion
- 10Integration with the website and ad platforms
After the lead arrives
Most lost projects are lost in follow-up, not in price.
Automation is how a small team keeps every enquiry moving without hiring an administrator.